About Us

Our Mission Statement

“SWL Services has a simple vision which is to raise the bar within the soft services industry,
as recognised by our clients, employees and competitors alike.

To achieve this, we will be honest, reliable, dependable and innovative in everything we do,
and employ and invest in only the best people.

We will create solid, loyal partnerships with our clients, providing a full range of professional and
personalised soft services catered to all our clients specific requirements.

We prides ourselves in delivering the highest level of customer service and satisfaction across our client base”.

Our Vision

Our vision is to be leading provider of soft services within the UK
by ensuring our service offering evolves with new innovation and industry best practices.

SWL Services believe that by promoting and adhering to the principles of our core values,
we will be able to achieve and build effective working relationships with both our clients and staff.
Therefore, enhancing the level of service offered and delivered.

Our Core Values

Quality

We will take pride in our service delivery, going the extra mile and being professional always. We will continuously invest in staff training and instil our professional standards and code of conduct from the beginning so that we can be the best we can be.

Honesty

Integrity is in the heart of everything we do, we will never compromise the truth and will always communicate openly.  We take ownership, accountability and responsibility, adopting an ethical and moral approach in all the work that we undertake.

Reliability

We will work with a ‘can do’ attitude and will not over promise and under deliver. We will not rest on laurels and be committed, consistent and depended upon to ensure we continue to deliver excellent customer service, in line with our customer service charter.

Respect 

We will promote diversity in all the work that we do and will treat everyone how we wish to be treated, with dignity, care and appreciation. We will listen, understand and appreciate that our workforce and clients all have valuable contributions which we will reward and recognise.

Team Work

We will work together, supporting one another and in collaboration to ensure that we work in harmony to achieve our common goals. We will find a balance, have confidence in one another and empower all to make positive contributions throughout the work that we do. 

One Team. One Vision.